Terms Of Service

Welcome to Matrix Mobile Details. By accessing our website, booking a service, or communicating with us by phone, SMS, or email, you agree to these Terms of Service. Please read them carefully before using our services.

1. Services

Matrix Mobile Details provides mobile auto detailing and related services within our active service areas. All services are subject to availability, technician approval, and vehicle condition.

2. Pricing & Payments

Prices shown online or communicated by our team are estimates and may vary based on vehicle size, condition, location, and requested add-ons. Final pricing is confirmed before service begins. Payment is due at the time of service unless otherwise stated. We reserve the right to charge a fee for late cancellations or no-show appointments.

3. Appointment Policy

Customers must provide accurate vehicle and contact information when booking. If a vehicle is not in a safe or workable condition, we may refuse service. Weather, safety, or operational issues may require rescheduling.

4. Service Limitations

Certain stains, odors, oxidation, paint defects, scratches, or damage may not be fully removable. We are not responsible for pre-existing damage, loose trim, aftermarket parts, or mechanical or electrical issues that occur during or after service.

5. Consent to Communications (SMS / A2P Compliance)

By submitting your phone number through our website or contact forms, you agree to receive text messages related to appointments, quotes, and service updates.
• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.

Marketing messages are optional and require separate consent. Consent to receive non-marketing messages is not a condition of purchase.

6. Privacy

We collect customer information only for scheduling, communication, and service delivery purposes. We do not sell or share personal information except when required to process payments or operate our business. Please refer to our Privacy Policy for more details.

7. Liability

Matrix Mobile Details is not liable for indirect, incidental, or consequential damages arising from service delivery, scheduling delays, weather conditions, or website use. Customers are responsible for ensuring vehicles are mechanically safe prior to service.

8. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website or services constitutes acceptance of the most current version.

9. Contact Information

Matrix Mobile Details
Email: matrixmobiledetails@gmail.com
Phone: (816) 933-6539
Website: matrixmobiledetails.com